Privacy Policy

Last updated: July 2026

Note: This policy is a pre-launch placeholder and will be updated before the public app launch.

Let's Get Food Inc. (“LGF”, “we”, “us”) is a Canadian marketplace connecting customers planning events with local caterers, restaurants, venues, and live food vendors. This policy explains what personal information we collect through our website and (once launched) our apps, why we collect it, and who we share it with.

Information we collect

Account info: name, email address, and phone number (used for one-time password verification).
Event details: event type, date, guest count, budget, dietary needs, and any information you share when requesting quotes.
Location: approximate or precise location to help you discover local caterers and delivery zones.
Communications: messages you send to caterers or to our team through the platform.
Payments: processed by Stripe. We do not store your full card number or CVV — Stripe handles payment data directly.
Device & usage: basic diagnostic and analytics data to keep the service running and improve it.

Why we collect it

To create and manage your account.
To facilitate bookings, quotes, and communication between customers and merchants.
To provide customer support.
To comply with legal, tax, and regulatory obligations in Canada.

Third-party service providers

We work with the following processors to operate the service. Each receives only the information needed to perform its function:

Stripe — payments and payouts (Stripe Connect).
Telnyx — SMS delivery, including one-time passwords.
Resend — transactional and marketing email delivery.
Mapbox — maps, geocoding, and delivery-zone rendering.
Firebase — mobile push notifications.
Zoho CRM — customer relationship management and support.
Google Gemini — AI-powered features such as menu import and structured recommendations.

Data retention

We retain personal information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal and tax obligations. When information is no longer needed, we delete or anonymize it.

Your rights

Subject to applicable Canadian privacy law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to non-essential processing. Contact us using the details below to make a request.

Security

We use industry-standard safeguards including encryption in transit and access controls. No system is perfectly secure — please use a strong password and let us know immediately if you suspect unauthorized access.

Contact

Questions about this policy or your data? Email team@letsgetfood.com.